Privacy Policy

iSwim Swimming Club values the privacy and security of the information provided by our clients and website visitors. This Privacy Policy outlines how we collect, use, protect, and handle your personal information across our website www.iswim.me in accordance with the UAE Data protection laws. We encourage you to read this document thoroughly and reach out to us at start@iswim.me if you have any questions or need further clarification.

Information Collection

Information You Provide: We collect information that you voluntarily provide when filling out forms on our website, handing us a business card, attending our events, or through direct communication via phone, email, or other methods. This may include your name, address, email, phone number, and pertinent details regarding your child’s health, date of birth, and gender, where applicable.

Automatically Collected Information: Our website automatically gathers certain data about your visit, such as your IP address, browser type and version, and the pages you explore on our site. This information is used for site administration and improvement, trend analysis, and to enhance user experience.

Use of Cookies

Like many other websites, iSwim uses cookies to store information about visitors' preferences and to personalize web page content based on browser type and other information that the visitor sends via their browser. You have the option to disable cookies through your browser settings.

Third-Party Cookies

Third-party services on our site, such as enquiry forms, may also use cookies to collect information about your browsing habits. These cookies are not linked to any personally identifiable information.

Other Information

Electronic communications with our staff may be recorded or monitored, including email content and telephone conversations.
Information from third-party data providers or publicly available sources may be used for compliance and protective purposes.

How We Use Your Information

Your information is used to enhance your experience with iSwim, including sending marketing emails, operating our website, ensuring the security of our premises and services, complying with legal obligations, and for customer service purposes.
We may also use your information to communicate about upcoming events, respond to queries, and for service improvement and personalization based on combined data.

Protection of Your Information

We prioritize the security of your information but acknowledge that no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information.

Access and Control

You have rights regarding the control and access to your personal information. iSwim allows you to view, edit, or delete your personal information upon request.

Your Data Protection Rights

You have various rights under data protection laws, including the right to access, correct, erase, object to processing, and request the transfer of your data.

Changes to This Policy

Any changes to our privacy practices will be updated on www.iswim.me and available upon request.

Consent

By using our site, you consent to our Privacy Policy and agree to its terms.

Contact Us

For inquiries regarding this Privacy Policy, please contact us at:

iSwim Swimming Club
Email: start@iswim.me
Address: ONE JLT - Nook 2nd Floor
Dubai, United Arab Emirates

Monday - Friday: 10:00 AM to 8:00 PM.

This Privacy Policy ensures our commitment to your privacy, providing transparency about how we handle information in compliance with applicable laws and regulations.